✕ Close Services Pricing Industries 7-Day Rescue Book a Call
Book a 20-Min TechOps Call →
Texas SMBs · McAllen · San Antonio · Texas-Mexico Corridor

Reliable IT Support
for Texas SMBs —
Without Hiring
an Internal IT Team

Managed IT, cybersecurity, Microsoft 365, POS support and onsite response for growing businesses in McAllen, San Antonio and the Texas-Mexico corridor.

Bilingual EN/ES Onsite + Remote Microsoft 365 Support POS & Network Support Month-to-Month Options
Featured Offer

7-Day TechOps Rescue
for Texas SMBs

For businesses with 10–200 employees that need IT, POS, Microsoft 365, cybersecurity, network or device issues fixed fast — without a long-term commitment.

$2,500
Starting at
IT environment review
Priority issue cleanup
Microsoft 365, network or device fixes
Security baseline
Written action plan
30 days of limited support
Book Rescue Call →
Managed IT Services Texas
Cybersecurity San Antonio
Microsoft 365 Support Texas
POS & Restaurant Tech Support
Bilingual IT Support EN/ES
McAllen · San Antonio · Texas-Mexico Corridor
Managed IT Services Texas
Cybersecurity San Antonio
Microsoft 365 Support Texas
POS & Restaurant Tech Support
Bilingual IT Support EN/ES
What we do

THREE THINGS.
DONE RIGHT.

We don't do everything. We do these three things well — and that's what keeps your operations running.

A
Managed IT

Day-to-day IT support so your team stays productive and your systems stay running.

Helpdesk support
Microsoft 365 administration
Device & network management
Backup management
Monitoring options available
Vendor coordination
B
Cybersecurity

Practical security that protects your business without enterprise complexity or cost.

Email protection
Endpoint security
Access control
Backup & recovery setup
Security baseline review
Compliance readiness
C
TechOps Rescue

Fast, focused fixes for the operational tech that keeps your business moving.

POS & kiosk support
Printers & KDS systems
Multi-location support
Restaurant technology
Warehouse & retail systems
Reporting & automation support
Simple, transparent

SIMPLE PLANS FOR
GROWING BUSINESSES.

No hidden tiers. No confusing menus. Pick what fits where your business is right now.

Start Here
TechOps Assessment
$750
One-time

For businesses that need to understand what's broken and what to fix first.

Book a Call
Ongoing
Managed IT Essentials
$1,000
Per month, starting at

For SMBs that need ongoing IT support without hiring internally.

Book a Call
Ongoing+
Managed IT + Cybersecurity
$1,750
Per month, starting at

For businesses that need support plus stronger protection.

Book a Call
Project-Based
Onsite / Project Support
Custom
Scoped per project

For POS rollouts, kiosks, warehouses, multi-location support or system implementation.

Book a Call
Industries we focus on

WE KNOW
YOUR OPERATION.

Three industries. Specific problems. Practical fixes.

🏥
Healthcare & Clinics

Outdated devices, unreliable uptime, and compliance gaps that put patient data and daily operations at risk.

Uptime-focused support · Security baseline · Device management · Compliance readiness
📦
Logistics, Warehousing & Manufacturing

Scanner and device failures, network dead zones, and inventory workflows that break down under real operational pressure.

Network reliability · Device & scanner support · Reporting tools · Workflow troubleshooting
🍽️
Retail & Hospitality

POS downtime during peak hours, printer and KDS failures, and the headache of managing IT across multiple locations.

POS & kiosk support · KDS & printer fixes · Multi-location coordination · Network setup
Why Paradigma Group

FOUNDER-LED.
BILINGUAL.
CROSS-BORDER
EXPERIENCED.

Paradigma Group was built for Texas SMBs that need reliable technology support without the overhead of a full internal IT department. Our background includes POS, restaurant technology, Microsoft 365, infrastructure support, business systems and nearshore technical operations across Mexico and the U.S.

🌎
English and Spanish support — no translation gaps, no miscommunication.
📍
Texas-focused service — McAllen, San Antonio, and the corridor connecting them.
🤝
Mexico-USA operational advantage — practical experience on both sides of the border.
💻
Remote-first with onsite options — efficient by default, present when it matters.
🛠️
Practical SMB experience — we've worked inside the systems we now support.

"Most SMBs in Texas don't need a 20-person IT department. They need someone who answers the phone, understands their systems, and fixes the problem — in English or Spanish, whichever works."

— Paradigma Group, founder-led IT support
How it works

FROM CALL
TO FIXED.

A clear, repeatable process — not ad-hoc firefighting.

01
Book a Call

A 20-minute conversation to understand what's broken and what's at stake.

02
We Review & Plan

We assess your environment and identify the highest-impact issues to fix first.

03
We Fix It

Priority cleanup, written action plan, and a clear path for ongoing support if you want it.

Get started

STOP PATCHING.
START FIXING.

Book a 20-minute call. We'll tell you honestly whether the 7-Day Rescue or an ongoing plan makes more sense for where you are.

✉️sales@paradigmagrp.com
📍Serving McAllen, San Antonio & the Texas-Mexico corridor
🌐English & Spanish support available